Delivery Charges & Services
Carriage is free on orders over £750 plus VAT to most areas of mainland England, Wales and Scotland, excepting postcodes AB, IV, KW, PH15 (mainland) upwards, PA20 (mainland) upwards, Isle of Wight PO30-41, where a carriage charge of £24.95 applies to all orders regardless of value. A carriage charge of £14.95 applies to orders valued under £750 excluding VAT to all other postcodes in mainland England, Scotland and Wales. Please obtain a quote from us for offshore and European deliveries.
Deliveries are usually made Monday to Friday. There are no deliveries on Bank and Public Holidays
Delivery times vary according to products ordered. Most carpet orders are despatched within 3-4 working days, but we call you first to arrange a convenient delivery date. Transit times will vary according to destination, size and type of goods and also the carrier used, but our aim is to get your delivery completed in the shortest possible timeframe.
Underlay and Accessory orders are despatched the same day when ordered online before 3.00 pm (excluding weekends and holidays) or the next working day if ordered after 3.00 pm, with delivery normally due the working day after despatch. We do recommend, however, that you allow sufficient time for delivery to allow for any delay outside of our control, such as road closures, mechanical breakdown or adverse weather conditions.
For further information regarding Terms of Trading, Shipping and Returns please click here